At Wave, consulting is at the center of what we do and who we are. Since our start in the late ’90s, our consulting first ethos has empowered us to offer a personalized solution for each client’s unique needs contrary to a generic program. We work hand-in-hand with our customers throughout Oklahoma City, investing resources and time so that we have a total understanding of their pains and goals and can create a custom approach to strategic digital transformation.
Back Office Modernization
Your Back Office is the core of your business. If your standards have many bottlenecks, the resulting loss of productivity will multiply throughout your entire company. For example, let’s say a organization acquires a new client in minutes but requires a month to spin up a new employee or partner. That’s a challenge because both your employees' talent and your vendor’s products play a vital role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be considered during a strategic digital transformation.
Business Intelligence
At Wave, our proficiency encompasses a thorough understanding of your business workflows as well as the software that accurately delivers intelligent information. We how to ask the right questions and can determine the right input to resolve questions such as:
- What happened?
- When did it happen?
- Why did it happen?
- Who was involved?
- Will it happen again?
- What will happen if we change x or y?
Data Migration
Planning is the most critical part of a migration. Every migration must have a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations should include folder structure, metadata mapping, security, search capabilities, and many other components that will allows users to find pertinent information. It’s imperative that you spend the time to understand the problems you have and what is necessary to move forward.
Intelligent Information Management
It is widely accepted that the modern organization relies on numerous sources to compile data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which system you’re using, it holds important business information and content that is crucial to the success of your organization. Both businesses and their clients must have information from multiple places to complete work, and this adds additional challenges if that data is not easily attainable. The legacy route was to combine information into a central repository but this approach is not viable long term as one system can’t manage everything, particularly in some mid-range to large companies.